TurboPermit Privacy Policy

TurboPermit Corporation (“TurboPermit,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information through TurboPermit and related services.

1. Information We Collect

We may collect:

• names,
• email addresses,
• phone numbers,
• company information,
• account credentials,
• project information,
• permit records,
• uploaded plans and documents,
• communications,
• payment information,
• usage data,
• device information,
• browser information,
• IP addresses,
• cookies,
• and analytics data.

2. How We Use Information

We use information to:

• provide and operate the Platform;
• authenticate users;
• facilitate collaboration;
• process workflows;
• improve Platform functionality;
• develop and improve AI systems;
• monitor security and fraud;
• enforce Terms;
• provide support;
• communicate with users;
• and comply with legal obligations.

3. AI Processing

Customer Data and uploaded materials may be processed using AI systems and automated technologies to generate recommendations, summaries, workflow assistance, and document analysis.

We may use aggregated and de-identified data to improve our products, services, and machine learning systems.

We do not sell personal information.

4. Sharing of Information

We may share information with:

• service providers,
• cloud hosting providers,
• AI providers,
• analytics vendors,
• payment processors,
• professional advisors,
• government authorities when legally required,
• or in connection with mergers, financings, acquisitions, or asset sales.

5. Collaboration and Shared Workspaces

Information uploaded to shared workspaces may be accessible to collaborators invited by workspace administrators.

Users are responsible for managing collaborator permissions and access controls.

6. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to:

• operate the Platform,
• analyze usage,
• improve services,
• personalize experiences,
• and maintain security.

You may control certain cookie settings through your browser.

7. Data Retention

We retain information as reasonably necessary to:

• provide services,
• maintain records,
• comply with legal obligations,
• resolve disputes,
• enforce agreements,
• and improve services.

TurboPermit may retain backup or archival copies for reasonable periods.

8. Security

TurboPermit implements commercially reasonable safeguards intended to protect information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable law, you may have rights to:

• access personal information,
• correct inaccuracies,
• request deletion,
• object to certain processing,
• or request data portability.

Requests may be submitted using the contact information below.

California residents may have additional rights under applicable privacy laws.

10. International Users

If you access the Platform outside the United States, you understand information may be transferred to and processed in the United States.

11. Children's Privacy

The Platform is not intended for children under 13 years of age.

12. Changes to This Policy

TurboPermit may update this Privacy Policy from time to time.

Updated versions become effective upon posting.

13. Contact

TurboPermit Corporation

Website: TurboPermit.co